Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
Powered by CloudRadial
Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store — all in one place.
Open Portal
Meetings & Reports
Your IT Documents
Strategic Business Reviews, technology assessments, and planning documents from your Vicinity partnership.
Upcoming
2026 Strategic Business Review
Annual vCIO meeting covering your technology landscape, security posture, recommended initiatives, and IT roadmap.
View Document
Opens in this window
IT Infrastructure
Servers Report
Updated August 2026
3 managed servers, 1 physical host nearing end of life
Warranty & backup coverage snapshot
Network Assessment
Network & Physical Security
Updated August 2026
Full device inventory across 3 sites
CCTV, printers, backup appliances
Hardware Inventory
Computers Report
Updated August 2026
40 managed Windows devices
Warranty status & refresh candidates
User Audit
Microsoft 365 Report
Updated August 2026
Licensing, users & MFA registration
Secure Score: 31.52 / 100
Support
Get Help from Vicinity
Four ways to reach our team — for routine requests or urgent issues.
Contact Support
Available Monday–Friday 8 AM–6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent SBR.
Remove MFA exemption for Christina Panasci
Aug 2026
Address top Secure Score recommendations (Safe Links, Safe Attachments)
Q3 2026
Review & transition to new Vicinity MSP agreement
TBD
Your Vicinity Team
Your Points of Contact
Reach out to your dedicated account team for strategic questions, planning, or anything outside of day-to-day support.